A private AI knowledge base your whole team can ask

ChatGPT knows the internet, not your company. It cannot see your policies, price lists or procedures, and anything your team pastes into a public tool leaves your control. The Knowledge Assistant answers only from your own documents, shows the source for every answer, and respects who is allowed to see what. It runs in a setup you control, connected to the places your documents already live. Your team gets the same easy chat experience, but the answers are about your company, they can be checked, and your data stays where you decide.

Yes. The assistant follows the same access rules as your documents. If only HR can open salary policies, only HR gets answers from them; a new salesperson asking the same question gets nothing from those files. We map your roles and folders during discovery and connect the assistant to them, so you do not manage a second set of permissions. Every question and answer is logged, so you can see what people ask, spot missing information, and check that sensitive documents are only reaching the people who should see them.

The assistant stays up to date with the folders and systems it is connected to. When someone adds, edits or removes a document, the change is picked up on a schedule we agree with you, from every few minutes to once a day. Old versions stop being used, so staff do not get answers from a policy that was replaced last month. You can also mark which folders hold the official versions, so the assistant always uses those first when it answers. Your team keeps working in the same folders; nothing extra to maintain.

Most of the documents your team already uses: policies, handbooks, procedures, product and price sheets, contracts, training material, past proposals and FAQs. They can be Word files, PDFs, spreadsheets or pages in your internal tools, in Arabic, English or both. We connect to where they live, such as shared drives or your document system, instead of asking you to move them. During discovery we agree which folders to include and which to leave out, so the assistant starts with your most trusted content and grows from there.

A first version is usually ready in 8 to 12 weeks, depending on how many document sources it connects to and how organised they are. A team that keeps its policies and procedures in one shared drive moves fastest. Many scattered folders, old duplicates or strict access rules take longer, because we sort them out first so the answers can be trusted. We usually start with one team, such as HR or sales, check the answers with them, and then open the assistant to more teams once it is working well.

The cost depends on how many documents and sources it connects to, how many people use it, and how many questions they ask each month. There is a one-time setup and a running cost that covers AI usage, hosting and support. After a free 30-minute call and a look at your document sources, you get a clear quote for both. We do not publish prices, because a 50-person team with one shared drive needs a very different setup from a 1,000-person company with many systems and strict access rules.