An AI chat agent for WhatsApp, your website and social media

Yes, for an AI agent on WhatsApp you need the official WhatsApp Business Platform, not the free WhatsApp Business app. We set it up with you through an official WhatsApp provider: connecting your business number, getting your business verified by Meta, and preparing the message templates Meta must approve before you can send messages first. If your number is already used on the WhatsApp Business app, we plan the move so you do not lose your chats. WhatsApp charges its own message fees, separate from our work. We explain how they work for your case and plan them into your monthly running costs.

Usually, yes. Most CRMs, booking systems and learning platforms let other systems read and write data, and that is all the agent needs. In discovery, we check what your systems allow and agree exactly what the agent may read, such as a customer's booking or a unit's availability, and what it may write, such as a new lead or an appointment. If a system has no way to connect, we start with a simpler setup, for example sending each qualified lead to your team by email or to a shared sheet, and add the full connection later.

We agree the qualifying questions with your sales team, the same ones a good salesperson asks first, such as budget, timing, location or the course a student wants. The agent asks them naturally during the chat, not as a form, and scores each lead against the rules you set. Qualified leads go straight to your CRM or to the right salesperson, with the full conversation attached. Leads that are not ready yet are saved with their answers, so your team can follow up later instead of starting from zero. You can change the questions and rules at any time.

Yes. Your team sees every conversation as it happens and can step in at any point. The agent also hands over by itself when a question needs a person, such as a complaint, a special request or anything outside the rules you set. The handover goes to the right person or team, with the full chat history, so the customer never has to repeat themselves. Outside working hours, the agent tells the customer when someone will reply and collects the details your team needs. Once a person takes over, the agent stays quiet in that chat.

The running cost has three parts: the AI usage for each conversation, the WhatsApp message fees, and hosting and support. All three depend mostly on how many conversations the agent handles each month, so a busy season costs more to run than a quiet month. Before we build, we estimate your monthly volume from your current messages and give you a clear quote for the build and the running costs. After launch, the dashboard shows your real volume, so there are no surprises. We do not publish prices because setups differ a lot from one company to another.

It does not replace judgment. The agent will not negotiate prices, make promises outside your rules, or give medical, legal or financial advice. It answers only from the information you approve, so if your content is missing or out of date, it will say it does not know and pass the question on. It also cannot fix a slow team: if handovers wait for hours, customers will still wait. That is why we agree the rules and handover times with you before launch, and review them every month with real conversations, so the agent and your team work as one.